HOTEL RURAL VILA JOAQUINA is committed to protecting the privacy of users of various websites and digital platforms that it provides and which is owned by HOTEL RURAL VILA JOAQUINA. In this context, it has drawn up this Privacy, Security and Data Protection Policy, with the aim of guaranteeing its commitment and respect for the rules of privacy and protection of personal data.
Thus, in accordance with and for the purposes of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Regulation on Data Protection) (hereinafter “RGPD”), HOTEL RURAL VILA JOAQUINA managed by Magnetikmarathon Serviços Lda, tax payer nº 515091057, with registered office at Largo Padre Joaquim Pereira dos Santos, 402 – 4460-033 Guifões – Matosinhos – Portugal (hereinafter “HOTEL RURAL VILA JOAQUINA”) handles the following information:
Purpose of data collection
The data obtained from the digital presence of HOTEL RURAL VILA JOAQUINA are intended to ensure various functions of our websites and to improve their navigation, as well as the subscription of newsletters and information from HOTEL RURAL VILA JOAQUINA, its departments and establishments and the HOTEL RURAL VILA JOAQUINA communication team.
User Data is collected to enable HOTEL RURAL VILA JOAQUINA to provide its Services, as well as for the following purposes: interaction with social networks and external platforms, statistics, access to third party service accounts, contacting the User and viewing content from external platforms.
Users may obtain additional detailed information on such processing purposes and on the specific Personal Data used for each purpose in the respective sections of this document.
Types of personal data
HOTEL RURAL VILA JOAQUINA, through its websites, does not treat personal data belonging to special categories within the meaning of Article 9 of Regulation EU 2016/679.
HOTEL RURAL VILA JOAQUINA may obtain and process the following personal data through the Website or Messages:
a) Information provided by you on the Website, by booking or contracting services, by subscribing to the Newsletter, or by messages, either by filling in forms or by sending them in free text. This information includes, in particular, the information provided when registering to use the Website, when necessary, or to benefit from services provided by HOTEL RURAL VILA JOAQUINA, such as activities, newsletters, content placement or others. The information that you provide when you participate in any area involving your registration or provision of content or when you interact with HOTEL RURAL VILA JOAQUINA, such as when you send an e-mail requesting information, may also be processed.
Our websites use tracking technologies (Cookies) to ensure various features and better navigation. These technologies also allow us to collect data such as location, date and time of access, IP addresses, etc. More information on the use of tracking is available in our Cookies policy.
The personal data collected by HOTEL RURAL VILA JOAQUINA are limited to what is strictly necessary for the purposes for which they were requested.
We do not retain payment details, such as credit card or other means. In the case of online payments, the service is provided by the entity hired for this purpose, on its website, where the payment will be processed and not on our website. These payments are processed in a secure environment, with data encryption.
When personal data are provided, HOTEL RURAL VILA JOAQUINA provides all the information legally required for the treatment of such data and requires the consent of its holders when this is required by law.
If you are already a registered customer on our site, you can change your personal data at any time by entering your user name (Username) and password (Password).
You have the power to turn off your cookies, in your browser options, or by making changes to Anti-Virus program tools such as Norton Internet Security. However, this may change the way you interact with our website, or other websites. This may or may not allow you to log on to programs, sites or forums on our and other networks.
The services contained in this section enable HOTEL RURAL VILA JOAQUINA to monitor and analyze web traffic on its website and can be used to track user behavior. For this purpose we use the Google Analytics service.
Google Analytics (Google Inc.)
Google Analytics is an Internet analytics service provided by Google Inc. (“Google”). (“Google”). Google uses the data collected to track and examine the use of this service (HOTEL RURAL VILA JOAQUINA) to prepare reports on activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the advertisements of its own advertising network.
Personal Data Collected: Cookie and Usage Data.
If you wish, you can block access to your data by Google – Opt Out (https://tools.google.com/dlpage/gaoptout?hl=en).
Google Analytics (Google Inc.)
Interaction with social networks and external platforms
These types of services allow interaction with social networks or other external platforms directly from the pages of this service (HOTEL RURAL VILA JOAQUINA). The interaction and information obtained by HOTEL RURAL VILA JOAQUINA are always subject to the User’s privacy settings in each social network. If a service that allows interaction with social networks is installed, it may collect traffic data for the pages where the service is installed, even when Users are not using them.
Optional or mandatory nature of the provision of personal data
The provision of personal data is generally optional. Only in certain cases, the lack of data provision may make it impossible to access specific services and obtain any information requested (e.g. contact request, newsletter, applications, restricted areas, etc.).
Rights of data subjects
Under the terms of the General Regulation for the Protection of Personal Data, the data subject is guaranteed the exercise of all legally permitted rights, including the right of access, rectification, limitation, portability, opposition and cancellation of any personal data of which he is the data subject.
To ensure clear and unambiguous consent, in addition to the subscription form, HOTEL RURAL VILA JOAQUINA has implemented a second level of opt-in (subscription). After filling in the form, you will receive in your e-mail box, an e-mail confirming the subscription that you must validate so that you can receive communications from HOTEL RURAL VILA JOAQUINA.
Using your e-mail address to send newsletters
We use your e-mail address outside of contract processing exclusively to send out a newsletter for our own marketing purposes, if you explicitly agree to this. Processing will be carried out on the basis of art. 6(1) of the RGPD with your consent. You may withdraw your consent at any time without affecting the legality of the processing carried out with your consent until the withdrawal.
If you believe that there has been any infringement of your rights, you may also lodge a complaint with the relevant supervisory authority. In Portugal, this authority is the National Data Protection Commission. Further information on the CNPD is available at www.cnpd.pt
Data retention periods
The period of time during which the data is stored and conserved varies according to the purpose for which the information is used.
In the Newsletters, the period of conservation and treatment of the personal data provided to us begins at the moment the applicant submits the subscription form and ends at the moment when he cancels the subscription.
At any time you can cancel your subscription through a link available in all our newsletters or by contacting us.
When you unsubscribe, the data subject will receive an email notification and, subject to the terms of applicable law, your data will be removed from our Newsletter mailing list.
Responsible for the processing of personal data
HOTEL RURAL VILA JOAQUINA is responsible for collecting and processing personal data.
HOTEL RURAL VILA JOAQUINA
Lugar da Aldeia
4830 PÓVOA DE LANHOSO
Telef.: (+351) 933 202 030 / (+351) 933 202 032
In strict compliance with the Personal Data Protection Act, the Data Controller shall establish the data to be collected, the means of processing such data and the format and purpose for which they are used and shall provide all the necessary information to their data subjects.
Place of processing of personal data
The processing of data takes place in the above mentioned facilities of HOTEL RURAL VILA JOAQUINA and is only processed by technical staff of the owner responsible for its processing. In the case of the newsletter, HOTEL RURAL VILA JOAQUINA together with the team of Contacto Visual (www.contactovisual.pt) that manages the maintenance of the platform, self-certified in accordance with the provisions of chapter III.6 of the COMMISSION (EU) EXECUTION DECISION 2016/1250 of 12 July 2016 on the level of protection provided by the EU-USA Privacy Shield, applied pursuant to Article 45 of the RGPD.
Tracking of information
HOTEL RURAL VILA JOAQUINA uses tracking technologies to improve navigation on its Websites and Newsletters. Obtaining this data is essential to ensure functionalities, improve navigation on our websites and for sending the Newsletter, in order to improve our communications with subscribers. See our Cookies policy for more information.
Personal data relating to minors may only be made available on the websites of HOTEL RURAL VILA JOAQUINA by the holders of parental responsibilities and within the legal parameters.
In such cases, the controller makes every effort to verify that the consent has been given or authorised by the holder of parental responsibility for the child, taking into account the available technology.
HOTEL RURAL VILA JOAQUINA cannot be held responsible for the lawfulness of the processing of personal data provided by persons who commit identity fraud.
HOTEL RURAL VILA JOAQUINA’s Newsletters, being a direct offer of information society services, are aimed at people over 16 years of age. HOTEL RURAL VILA JOAQUINA does not intend, by any means, to process information from minors under 16 years of age, so the newsletter subscription should only be made by people over 16 years of age.
HOTEL RURAL VILA JOAQUINA encourages parents to take an active role in controlling their children’s use of the Internet and to inform them of the potential dangers of providing their information on the Internet.
How is your personal data protected?
HOTEL RURAL VILA JOAQUINA provides an adequate level of protection of your personal data in accordance with the legislation in force and taking into account the available technology, namely through the implementation of the technical and organisational measures necessary to protect your personal data against its destruction, accidental loss or modification, as well as against access and other unauthorised processes.
However, HOTEL RURAL VILA JOAQUINA informs you that no security system can guarantee absolute protection. We remain at your disposal for any question or observation regarding the confidentiality and security of your personal data.
Telephone: (+351) 933 202 030 / (+351) 933 202 032